What is Stiqqs?
Stiqqs is an AI sales coach for Google Meet and Microsoft Teams. During your call, Stiqqs Coach puts the right answer on your screen within seconds, drawn from your own organisation's approved knowledge. Stiqqs is a product of Impactio BV from the Netherlands.
What is an AI sales coach?
An AI sales coach is software that follows a sales call and helps you on the spot: with an answer to a tough question, a response to an objection or the follow-up question you would otherwise forget. Unlike regular sales training, the help comes in the moment, not afterwards.
How is Stiqqs different from an AI note taker like Tactiq, Fireflies or Otter?
AI note takers focus mainly on recording and summarising. Stiqqs Coach helps you during the call itself, with answers from your own knowledge. After the call Stiqqs also gives you a summary, the agreed next steps and a follow-up email in your tone.
What are Stiqqs Coach, Stiqqs AI Agent and Ask Stiqqs?
Stiqqs Coach helps you in your calls. Stiqqs AI Agent answers visitors' questions on your website and lets them book a meeting themselves. Ask Stiqqs is the answer desk for your colleagues. All three work from the same knowledge base, which you set up once.
Who is Stiqqs for?
Stiqqs is built for B2B organisations where conversations make the difference: sales teams, account managers, customer service and new colleagues who need to tell the right story from day one.
Does Stiqqs work with Zoom or a regular phone?
Stiqqs Coach works with Google Meet and Microsoft Teams in Chrome, and with phone calls through a dialer in the browser, such as Adversus. A separate calling app or desk phone is not supported yet. For a conversation across the table you can use the microphone. Zoom is planned.
Do I need to install anything?
Only a small Chrome extension that sends the captions of your call to Stiqqs. You connect it with one click. No bot joins your call.
How quickly is Stiqqs set up?
About fifteen minutes. You point it at your website and material, review what Stiqqs proposes and approve it. Then you can run your first call straight away. There are no setup fees and no complex integration is needed: Stiqqs works straight away in Google Meet and Microsoft Teams.
Am I tied to a long contract?
No. You try Stiqqs free for 14 days, without payment details. After that you choose a plan, cancellable monthly.
What if Stiqqs doesn't know the answer?
Then Stiqqs says so honestly and offers to find out. The question lands on your list, so you answer it once and Stiqqs knows it from then on.
Which languages does Stiqqs work in?
Stiqqs answers in the language the conversation is held in. Setup and the screens are available in Dutch, English and German.
Does Stiqqs record my calls?
Stiqqs makes no audio recording and no bot joins your call. Stiqqs reads the captions that Google Meet or Microsoft Teams already create. For a conversation across the table and for phone calls in the browser, the audio goes live to speech recognition (Soniox or Speechmatics, see the privacy statement) and is not stored. At the table it also recognises who is speaking, so Coach knows what the customer says. The text of the conversation is kept, so you can look up later what was said.
Does my customer know notes are being taken?
They should. Stiqqs gives you a short line at the start of every call to mention it.
Where is our data stored?
Your data is stored in a database in the EU, in Ireland. To generate answers, Stiqqs uses AI models from Anthropic. That processing may take place outside the EU.
Does our knowledge stay ours?
Yes. Your knowledge is only used to help your own conversations and is not used to train AI models. You can view, change or delete it at any time.
What does Stiqqs cost?
You try Stiqqs free for 14 days, without payment details, with up to three users. Then you pick a plan: Team from €69 per user per month, Business from €99 including the assistant on your website, or Enterprise, tailored. Prices billed yearly and excluding VAT.