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Use cases

Sound familiar?

Six moments where things go wrong today. And what changes when Stiqqs is on your side.

01 · For everyone on your teamSound familiar?

You know it's there. You just can't remember where.

You've seen it somewhere. A pricing agreement, last year's proposal, that one document with the terms. Was it on the server, in an email, in Teams, or in the folder of the colleague who just went on holiday?

So you start searching. Half an hour later you've found three versions, you don't know which one is right, and you still don't have what you were looking for. So you send a message, and wait for an answer.

2.8 hours
per week the average knowledge worker spends searching for or requesting information. APQC, survey of 982 knowledge workers, 2021
With Stiqqs

Ask Stiqqs. The answer is right there.

Stiqqs keeps your knowledge base in order: your website, your documents and your agreements in one place, checked and approved. Ask your question in plain language and get the answer straight away, with the document it comes from. If Stiqqs doesn't know, it says so honestly, and the question goes on the list to complete your knowledge base.

What you get

  • Hours back every week that now go into searching and asking around
  • Everyone works from the same, current version: no more old price lists in a proposal
  • Fewer interruptions for that one colleague who knows everything

How you ask

What's our lead time for custom work?What discount can we give on an annual contract?What did we agree with this customer about delivery?Where is our returns procedure?

Work it out for your own team

644hours back per year
€ 38,640per year in time

Based on 2.8 hours of searching per person per week (APQC, 2021) and 46 working weeks. You choose how much of that Stiqqs saves you.

02 · For salespeopleSound familiar?

The customer asks the question. And you say: let me get back to you on that.

The call is going well. Then the customer asks how the integration with their system works, or what it costs for three locations. You know the answer exists, just not exactly. So you promise to send it over.

After the call you look it up, email it, and hear nothing for a week. The moment has passed. The customer was ready, but you didn't have the answer when it counted.

With Stiqqs

Stiqqs Coach gives you the answer while you talk.

Stiqqs follows your call in Teams or Meet, with no bot joining and no recording. When the customer asks a hard question, the answer appears on your screen within seconds, from your own organisation's knowledge. Then Stiqqs shows you the question to ask back, so the conversation moves towards a next step.

What you get

  • The answer when the customer is ready for it, not a week later
  • Calls that end with a meeting booked, instead of "I'll send it over"
  • Afterwards the summary, the agreements and a follow-up email, ready to send

How you ask, during the call

Coach me: what do I say now?What does it cost for three locations?Does it work with their system?How do I respond to "it's too expensive"?
03 · For anyone onboarding new peopleSound familiar?

Your new colleague is keen. But doesn't know the product yet.

For the first few weeks they sit next to an experienced colleague, read decks and listen back to calls. Then they have to do it themselves. And it's exactly in those first real calls that it goes wrong: a question they can't answer, an objection they don't know how to handle.

It takes months before a new salesperson closes deals on their own. All that time they cost money, and miss chances an experienced colleague would have taken.

With Stiqqs

An experienced colleague beside them, in every call.

From day one your new salesperson has the right answer and the right question on screen, from your own knowledge and following your own way of selling. After every call they see what went well and what could be better. And you see how fast they grow, without listening in on every call.

What you get

  • Independent sooner: the right story from the first week
  • Less of your experienced people's time spent on onboarding
  • Insight into how your new people are growing, without listening in

How they ask

How are we different from the competition?What do I ask now to find the decision maker?How do I explain our pricing?What do I do when the customer wants to think it over?
04 · For your websiteSound familiar?

Your visitor is looking for an answer. Can't find it. And is gone.

Someone lands on your website with a specific question: is this right for us, what does it cost, can you do this too? The answer may well be there, three clicks away. But they click, search, go back, and leave.

Not because your offer doesn't fit, but because they couldn't find it. And outside office hours there's nobody to tell them.

2 in 5
website visits show signs of frustration, such as repeated clicking or leaving quickly. Contentsquare, Digital Experience Benchmark 2024
With Stiqqs

Always be converting. Stiqqs gives the answer and books the meeting.

The assistant on your website answers visitors' questions straight away, under your own name, from what you've approved as public. It asks what's going on and lets the visitor pick a time in your calendar themselves. In the evening and at weekends too.

What you get

  • More visitors who get in touch, instead of clicking away
  • Leads with context: you know what they were looking for before you call
  • Questions the assistant couldn't answer go on your list to improve your website

What visitors ask

Do you also work with smaller companies?Roughly what does it cost?How soon can you start?Can I talk to someone?
05 · For trainers and sales managersSound familiar?

The training was great. Three weeks later everyone is back to their old ways.

Your team had a strong training. Everyone was excited about the new approach: ask first, tell later. But in the first busy call, everyone falls back on what feels familiar.

And you can't see whether the training works. You only find out when the numbers fall behind.

With Stiqqs

Your approach in every real call. And proof that it's applied.

Stiqqs brings your own way of selling into the call: the next question at the right moment, and a nudge at a buying signal or when someone has been talking too long. After every call you see which steps were taken and which were skipped. For the first time, you can see whether a training lands.

What you get

  • The approach is applied in real calls, not just in the training room
  • Visible which steps your team skips, so you can coach precisely
  • For trainers: proof for your client that the training works

How you ask, during the call

What do I ask now?What don't we know yet about who decides?Did I miss a buying signal?What's the next step?
06 · For founders and consultantsSound familiar?

You're great at what you do. Selling is something you do on the side.

You're a founder, consultant or adviser, and you do your own selling. Between two projects you have an intro call. Preparation falls by the wayside, and afterwards the follow-up email still needs writing while your next meeting is already starting.

That's how a good conversation goes cold: the follow-up comes a week too late.

With Stiqqs

Walk in prepared. And find the follow-up ready.

A preparation in one minute: who you're talking to, how to open and which questions to expect. During the call Stiqqs keeps an eye on your goal. Afterwards the summary, the agreements and a follow-up email in your own tone are ready.

What you get

  • Every call prepared, even when you're short on time
  • Follow-up the same day, not a week later
  • All your calls searchable: what did that customer say again?

How you ask

Prepare my intro call for tomorrowHow do I open this call?What did we agree?Write the follow-up email

Recognise yourself in one of these?

Set Stiqqs up in fifteen minutes and try it free for 14 days, in your own calls and with your own knowledge.

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Use cases | Stiqqs